Back to homeAsk Penny — Sample Questions
Ask for specifics, ranges, comparisons, or verbatim Q&A. Tap a thread or just say it out loud.
Commercials & Pricing
›What’s the 3-year committed base charge — and how does it trend year over year?
›How does the gain-share model work, and what’s the floor?
›Break down the full 5-year fees — base, transition, transformation, OCM.
›What ROI do the four value levers deliver?
Payments & Disbursements
›How do you reach touchless payment processing — and by when?
›What’s IDR accuracy today versus the North Star?
›How do you catch duplicates, anomalies, and payment fraud?
›Walk me through one invoice from intake to payment.
AI Agents & Automation
›How many agents are there, and how are they split?
›Which agents are Oracle-native versus custom-built?
›When does agentic, autonomous processing scale?
›What happens to custom agents as Oracle ships native ones?
Tech Stack & Architecture
›Why Oracle-first — and how does FCF stay the system of record?
›Walk me through the three-tier architecture.
›Where does SynOps sit on top of Oracle?
›How do you handle Carta Porte and EN-16931 e-invoicing?
Compliance & Governance
›Who sits at each tier of the governance model?
›How is change management embedded, not layered on?
›Where did you hedge or defer in the response?
›How is FedEx data kept secure — any external model training?
Roadmap & Proof
›Walk me through the transition timeline and go-live dates.
›Show me the 21-initiative transformation roadmap.
›What’s the FTE trajectory from Day 1 to Year 5?
›Prove it — show me Project Phoenix.
